Shipping policy

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your payment.

Once an order has been submitted, you will be provided order status and shipping information and receive the tracking number (via email) once your order has been shipped.

Order Acceptance & Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence or banking information check. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mis priced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders, whether the order has been confirmed and your credit card charged.

Shipping Prices:

USPS Grounded - The shipping cost depends on your location and is calculated at checkout when placing your order.

Handling time: 3-7 Business Days (Monday to Friday). 

Delivery time: 2-5 business days (Depends on your location)

How do I check the status of my order?
Simply track your order using the tracking number we provide you through email. If you haven't received a tracking number after 7 business days, please email cooms@reloaddynamics.com and we will assist you from there.

Contact Us:

E-mail: comms@reloaddynamics.com

Working Hours: Monday-Friday: 8am–5pm EST